Privacy notice

Oztec Catalogue | catalogue.oztec.co.za Last updated: March 2026

1. Who We Are

Oztec ("we", "us", "our") operates the Oztec Catalogue at catalogue.oztec.co.za and the Oztec tech store at oztec.co.za. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

For any privacy-related queries, contact us at: 📧 info@oztec.co.za 📞 084-271-1103

2. What Information We Collect

We may collect the following personal information when you use our site:

Full name and contact details (email address, phone number, physical/delivery address)
Account login credentials
Order history and purchase information
Payment details (processed securely — we do not store full card numbers)
Browsing behaviour on our site (via cookies)
Communications you send us

3. Why We Collect Your Information

We collect and use your personal information to:

Process and fulfil your orders
Manage your account
Communicate with you about your orders, queries, or complaints
Send you newsletters or promotional offers (only if you have opted in)
Improve our website and product offerings
Comply with our legal obligations

4. Who We Share Your Information With

We do not sell your personal information. We may share it with:

Delivery and logistics partners — to fulfil your orders
Payment processors — to securely process transactions
IT and platform service providers — who help us operate our website
Regulatory or law enforcement authorities — where required by law

All third parties are required to handle your information responsibly and in line with POPIA.

5. How Long We Keep Your Information

We retain your personal information only for as long as necessary to fulfil the purposes described in this notice, or as required by law. Order records are typically retained for 5 years for accounting and legal purposes.

6. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You may disable cookies in your browser settings, but this may affect the functionality of the site.

7. Your Rights

Under POPIA, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal retention requirements)
Object to the processing of your information
Lodge a complaint with the Information Regulator of South Africa at inforeg.org.za

To exercise any of these rights, contact us at info@oztec.co.za.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee absolute security.

9. Changes to This Notice

We may update this privacy notice from time to time. The most current version will always be available on this page, with the date of the last update shown at the top.

10. Contact Us

If you have any questions about this privacy notice or how we handle your information:

📧 info@oztec.co.za 📞 084-271-1103 🕐 Mon–Fri, 08:00–17:00